Simply because it's not considered normal

Negative feedback gives you the opportunity to show a good customer experience . 76% of consumers say that customer service demonstrates the importance that a business gives to its customers: visitors who come across a negative comment are more likely to purchase from a shop if it has handled an issue well. Negative reviews can turn dissatisfied customers into loyal customers. When people leave negative reviews, it means that you can still recover the relationship with them, giving the company an opportunity to improve the situation.



Writing a review constitutes a point of contact between the customer Brazil Phone Number List 90 Million Users and the company, a touchpoint within the Buyer's Journey that it is up to the company to transform from a negative experience into a positive one, changing the dissatisfied customer's mind. Having only positive reviews can seem suspicious. 30% of consumers think online reviews are fake if not a single negative one appears. Why does a business with all positive reviews seem suspicious? .



it's basically satisfying everyone (remember that even the biggest and most famous brands, and with the best customer service, will get negative feedback at some point!). Negative reviews, when properly managed, can provide balance, help build trust and turn hesitant visitors into customers.When there is a scheduled time to get together to practice mindfulness, people are more likely to engage in the practice. mindful breathing Just because the coworking space is hosting this event, that doesn’t mean it needs to take place there. If there are nice outdoor areas nearby, try those. Implement a free platform helping members get into the flow while improving their health.